Frequently asked questions

• Is this an iPhone app? Do I have to download anything?
  This isn't an app that requires you to download something from iTunes or elsewhere. The Fitbit mobile website is a special version of our website that's optimized for mobile devices. So there's nothing to download.
• How much does it cost?
  It's free! All you need is a mobile device with a web browser and a Fitbit account.
• Will this allow my Fitbit Tracker to upload my activity data through my phone?
  No. You can use your phone to log activities like walking, yoga, or weight lifting, but steps and activity measured by your Tracker device will still have to be uploaded by the Fitbit base station attached to your computer.
• Does the Fitbit mobile website let my phone track my steps?
  No, your mobile device simply can't come close to the Fitbit Tracker as a way to measure your full day's steps, distance, and calories burned.
• How can I avoid typing in the site address every time I want to use the mobile website?
  Two ways: You can simply bookmark the site or add it as an icon on your phone's home screen. On the iPhone, for instance, locate the "+" sign at the bottom of Safari's screen, then select either "Add a Bookmark" or "Add to Home Screen."
• Will I need to log in each time I want to use it?
  No, as long as you don't log out of your account. Simply go to m.fitbit.com and it will recognize you.